Royalton Riviera Cancun wins second consecutive Gold Crown Resort® Award by RCI
Cancun, Mexico – March 29, 2016
“We’re proud to receive this award for the second year as an indication of the great customer service we provide to each and every guest,” said Francisco Jorge, General Manager, Royalton Riviera Cancun. “All staff hope to continue meeting and exceeding the expectations of those who stay with us because, we aim to remain leaders in the luxury all-inclusive market.”
The Gold Crown Resort® Award is a special designation set aside for resorts consistently exceeding high quality of service in the areas of housekeeping, maintenance, hospitality and check-in/check-out procedures and also involves an assessment of resort facilities, amenities and services. The decision to present this award is made after a careful analysis of guest feedback to RCI.
“A Gold Crown Resort® Award reflects the satisfaction of our guests,” said Eugenio Macouzet, Director of Business Development in the Caribbean, RCI®. “We review all comments and experiences, from the small personal touches in guestrooms to the overall ambience of Royalton Riviera Cancun – we know an overwhelming number of guests are thrilled after returning.”
Offering a luxury vacation designed to surpass expectations, Royalton Riviera Cancun is a family-friendly resort comprised of three distinct sections that include a lively general resort area, an exclusive Diamond Club™ section, and Hideaway, an elegant adults-only oasis. Guests are invited to enjoy All-In Luxury® concepts that include reservation free dining at 9 stunning restaurants, modern upscale accommodations, All-in Connectivity™ features of free high-speed Wi-Fi for all devices and free calls to select countries, supervised kids clubs plus an enormous splash park area for a refreshing afternoon in paradise.
About Royalton Luxury Resorts
Epitomizing modern elegance, award winning Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world's most popular tropical destinations, including Jamaica, the Dominican Republic, Mexico and Cuba. Boasting an array of world-class all inclusive features including the premium, handcrafted DreamBed™, unlimited reservation-free luxury dining, All-In Connectivity™ with complimentary Wi-Fi and in-room long distance calling, a Sports Event Guarantee™, and more. Many of the resorts cater equally to families and couples alike, with industry-leading supervised kids and teen activities offered at no additional cost combined with family-friendly accommodation and dining options. Couples and newlyweds could opt for an adult’s only property or choose Hideaway, offering guests a boutique ‘hotel within a resort.’ Also offered by Royalton Luxury Resorts, CHIC Punta Cana invites guests to a uniquely social vacation experience where Miami’s South Beach meets Las Vegas ambience in a Caribbean setting, on one of the Dominican Republic’s finest beachfronts. Confirmed leaders in luxury resort experiences, the brand has won numerous accolades and most recently Royalton Cayo Santa Maria was recognized as the #1 All Inclusive Resort in the World at the TripAdvisor Travelers Choice 2014 Awards and holds Cuba Journal’s title of 2016 Resort of the Year.
For additional information, please contact:
Public Relations Specialist
Blue Diamond Resorts