Frequently Asked Questions
Where is the resort located?
Hideaway at Royalton Saint Lucia is located approximately 30 minutes from the George F.L. Charles Airport and 90 minutes from the Hewanorra International Airport (HIA). If the scenic road trip is not your preference, helicopter transfers are available from the international airport.
NEXUS TOURS - Airport Transfers
Nexus Tours airport transfers provide air conditioned comfortable coaches or minivans that will be waiting to take you to your destination. You can choose from shared (economical) or private transfer depending on your travel needs.
1. SHARED TRANSFER
A coach or minivan shared with other passengers.
This is an economical option for those who don't mind sharing the journey with fellow travelers. This works like a shuttle service where people departing or arriving at the same time and travelling on the same route share the transport. Please note that in order to be able to offer this service at its low price, a 2 person minimum fare applies.
2. PRIVATE TRANSFER
A coach or minivan exclusively for your party.
This is a great option for larger families or those who prefer to get going as soon as possible. A coach or minivan, exclusively for your party will be ready on your arrival. As soon as you are on board, it’s straight off to your destination.
Check In / Check Out Times
Check-In 3:00 PM
Check-out 12:00 Noon
You will be asked to provide a valid credit card and your passport/government-issued ID upon check-in. The credit cardholder must be present at the time of check-in or a complete credit card authorization form must be provided. Your credit card will be charged a security deposit of 350 USD, which will be reimbursed to you upon check-out. Before checking out, make sure to stop by the front desk to verify any room charges and to sign your final receipt.
The government of Saint Lucia has introduced a Country Sustainability Fee that will be used for destination development and community support on the island. There will be a charge of $4 USD per person/per night for all guests 16 years of age and older. The Country Sustainability Fee will be collected by credit card payment upon check-in at the hotel.
*Late check outs are done only based on availability and comes at an additional cost.
Group Rate Discounts
For information on Groups, please visit our website and complete the form. A representative from our Groups Department will contact you shortly. Alternatively you may call our Groups Department at 1 (758) 457-4100.
Discover the freshest local ingredients and enjoy a wide selection local and international flavors, also offering fresh fruit juices, a special kids buffet area and healthy options.
Armadillo Tex-Mex Cuisine:
This fusion restaurant provides the perfect setting to enjoy authentic favorites like sizzling fajitas, fresh grilled seafood and delectable hickory smoked meats.
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.
Zen Japanese Cuisine:
Impressive design sets the mood for an authentic teppanyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this à la carte dining experience.
Grazie Italian Trattoria:
Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food.
SCORE Sports Bar and Lounge:
In a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
Watch the sun rise over the ocean in the morning or relax in the cool evening ambiance of this elevated adults only beachfront restaurant. A menu of the freshest selections are available any time along with a fresh buffet.
Taste the culinary treasures of the West Indies at this stylish and modern restaurant with artfully prepared dishes.
C/X Culinary Experience ($):
Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
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Start planning your destination wedding today by contacting us at 1-877-687-7793 or via email at firstname.lastname@example.org.
For further information of room location, please visit the following site:
Locating Guests inside the Hotel
Discover the convenience of free Wi-Fi throughout the entire resort for all your device; share your vacation experience with your friends on social media, keep up with your favorite series and stay connected to loved ones back home with free unlimited calling to North American and most of Europe.
Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation!
The Royal Spa ($):
Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
Pre-Book Sun Loungers
Providing quality service and the best amenities for our valued guests are our main priority. Our amenities include providing the adequate amount of sun loungers for the comfort of all of our guests, hence there won’t be any need to pre-book as there is a lot for everyone.
Just a gentle reminder! Children are only denied access to Hideaway’s exclusive facilities, including pools, bars and restaurant, as well as Culinary Experience. They do however, have access to all other restaurants, bars, pool and beach areas.
For information regarding vacancies, you can contact the Human Resources Department at 1(758) 457-4100 or submit your resume to email@example.com.