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We go above and beyond to make every guest’s stay a unique experience. With beautiful properties in popular destinations across Mexico and the Caribbean, we want to hear from you.
Resort Contacts
ROYALTON BAVARO
Highway Macao Playa Arena Gorda, Bávaro Punta Cana la Altagracia
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 1-809-552-6888
Information, room requests, and upgrades:
infobavaro@royaltonresorts.com
Reservations:
reservationsRBA-PUJ@royaltonresorts.com
Post Travel Guest Support:
ptravelagentRBA-PUJ@royaltonresorts.com
ROYALTON ANTIGUA
Deep Bay Street, St John, 517, Antigua
Reservation Toll-Free Number: +1-855-744-8371
Hotel Number (available during business hours): +1-268-484-2000
Information:
infoantigua@royaltonresorts.com
Reservations:
reservationsRAN-ANU@royaltonresorts.com
Post Travel Guest Support:
posttravelRAN-ANU@royaltonresorts.com
ROYALTON CHIC PUNTA CANA
Carretera Uvero Alto-Punta Cana Uvero Alto, Dominican Republic
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 1-809-468-0404
Reservations:
reservationscpc-puj@royaltonresorts.com
Information, room requests and upgrades:
infochicpuntacana@royaltonresorts.com
Post Travel Guest Support:
customersupportChicPUJ@royaltonresorts.com
ROYALTON BLUE WATERS / ROYALTON HIDEAWAY BLUE WATERS
Highway A1, Mountain Spring, Trelawny
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 1-876-632-7401 / 1-876-619-8002
FAX: 876-632-7415
Information:
gs1RBW-MBJ@royaltonresorts.com
Room requests and upgrades:
roomscontrollerrws-mbj@royaltonresorts.com
Reservations:
reservationsRBW-MBJ@royaltonresorts.com
Post Travel Guest Support:
customersupportRWSMBJ@royaltonresorts.com
ROYALTON CHIC ANTIGUA
Halcyon Road
Dickenson Bay
St. Johns, Antigua and Barbuda
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 1-268-484-2050
Information:
gscan-anu@royaltonresorts.com
Reservations:
reservationscan-anu@royaltonresorts.com
ROYALTON CHIC CANCUN
Km 9.7 Boulevard Kukulcan, Hotel Zone, Cancun
Reservation Toll-Free Number: 1-855-744-8371
Other countries during local business hours (9:00 am-5:00 pm): (52) 998 2833 924
Hotel Number (available during business hours): +52-998-868-5900
Level 18 Telephone Number (available during business hours): +52-998-121-3210
Information:
frontdeskrca-cun@royaltonresorts.com
Room requests, and upgrades:
reservationsRCA-CUN@Royaltonresorts.com
Reservations:
reservationsRCA-CUN@royaltonresorts.com
Post Travel Guest Support:
posttravelrca-cun@Royaltonresorts.com
ROYALTON GRENADA
Address: Magazine Beach Point Salines, St George’s Grenada
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): +1 (473) 444-3333
Information:
gsrgr-gnd@royaltonresorts.com
Room request and upgrades:
fdsupervisorrgr-gnd@royaltonresorts.com
Reservations:
reservationsRGR-GND@royaltonresorts.com
Post-travel:
gmassistantrgr-GND@royaltonresorts.com
ROYALTON PUNTA CANA / ROYALTON HIDEAWAY PUNTA CANA
Playa Arena Gorda, Carretera Macao Punta Cana 23000, Republica Dominicana
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 809-221-2121
FAX: 809-468-4598
Information:
infopuntacana@royaltonresorts.com
Reservations:
reservationsRPC-PUJ@royaltonresorts.com
Post Travel Guest Support:
customersupport-puj@royaltonresorts.com
ROYALTON NEGRIL / ROYALTON HIDEAWAY NEGRIL
Norman Manley Blvd., Negril, Jamaica, A1, Negril 000, Jamaica
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 1-876-619-2303
Information:
gsrng-mbj@royaltonresorts.com
Reservations:
reservationsRNG-MBJ@royaltonresorts.com
Room requests and room upgrades:
fdmanagerRNG-MBJ@royaltonresorts.com | fdhng-mbj@royaltonresorts.com
Post Travel Guest Support:
customersupportRNGMBJ@royaltonresorts.com
ROYALTON SPLASH PUNTA CANA
Playa Arena Gorda, Carretera Macao Punta Cana 23000, Republica Dominicana
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 809-221-2121
Information:
infopuntacana@royaltonresorts.com
Reservations:
reservationsRS-PUJ@royaltonresorts.com
Post Travel Guest Support:
customersupport-puj@royaltonresorts.com
ROYALTON RIVIERA CANCUN / ROYALTON HIDEAWAY RIVIERA CANCUN
Carretera Federal 307 Tulum-Cancun Km 332,150, SM31 – Puerto Morelos, Mexico
Reservation Toll-Free Number: 1-855-744-8371
Other countries during local business hours (9:00 am-5:00 pm): (52) 998 2833 924
Hotel Number (available during business hours): +(52) 998-283-3900
Information:
inforivieracancun@royaltonresorts.com
Room requests and upgrades:
reservationsRRC-CUN@royaltonresorts.com
Reservations:
reservationsRRC-CUN@royaltonresorts.com
Post Travel Guest Support:
posttravelRRC-CUN@Royaltonresorts.com
ROYALTON SPLASH RIVIERA CANCUN
Carretera Federal 307 Chetumal A Benito Juarez KM
Puerto Morelos, Mexico
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): +(52) 998-605-0930
Information:
econciergeRSC-CUN@Royaltonresorts.com
Room requests and upgrades:
reservationsrsc-cun@royaltonresorts.com
Reservations:
reservationsRSC-CUN@royaltonresorts.com
Post Travel Guest Support:
posttravelrsc-cun@royaltonresorts.com
ROYALTON SAINT LUCIA / ROYALTON HIDEAWAY SAINT LUCIA
Cap Estates, Gros Islet, Saint Lucia
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 758-457-4100
Information:
infosaintlucia@royaltonresorts.com
gsrsl-uvf@royaltonresorts.com
fdhsl-uvf@royaltonresorts.com
Room request and upgrades:
roomsinventoryrsl-uvf@royaltonresorts.com
Reservations | Royalton:
ReservationsRSL-UVF@royaltonresorts.com
Reservations| Hideaway:
ReservationsHSL-UVF@royaltonresorts.com
Post Travel Guest Support:
customersupportRSL-UVF@royaltonresorts.com
ROYALTON VESSENCE BARBADOS
Highway 1, Holetown, Limegrove Lifestyle Center Holetown, Barbados BB24016
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): 246-539-4440
Reservations:
reservationsCBR-BGI@royaltonresorts.com
Royalton Reserve Paraíso de la Bonita
Fracc Bahia Petempich Cancun-Puerto Morelos Highway, Supermanzana 12 Manzana 41 Km 27.5, Riviera Maya, 77580 Puerto Morelos, Q.R.
Other countries during local business hours (9:00 am-5:00 pm): (52) 998 2833 924
Reservation Toll-Free Number: 1-855-744-8371
Hotel Number (available during business hours): +52 998 872 8300
Need further assistance?
Our Guest Services team is here to help. Please complete the form below, and a member of our team will follow up with you.
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Contact Us
To make reservations for your next getaway, contact us at 1-855-744-8371 or submit a Guest Services Request Form for assistance with your stay.
Avoid Fraud. Please note that we will never request personal information, credit card details, or payments through unsolicited calls, emails, or messages, and we invite guests to verify any unexpected communication directly with their selected resort.